Back up your information immediately.ĬHKDSK will only attempt to recover information written to bad sectors and mark the sector bad so it isn't used. The drive cannot be trusted as Digerati stated. But I have a feeling your drive is failing mechanically (perhaps a read head) and any repair method will be in vain. ![]() Many times there are data destructive repair methods included in the oem software. ![]() By Failing the software is telling you that there are issues. The surface scan tests your drive sector by sector looking for read/write errors. The reason I am looking at the HDD is because my backup software (Macrium Reflect) crashes ( as does Win 7 Backup/Restore) & Macrium have advised "There appears to be some serious issues reading your disk and the Volume Shadow Copy files" Recommended/suggested (data safe) HDD testing tools for better diagnostics info Anything else I should know about Seagate HDD or should have asked :)ĥ. What is the nature & severity of a surface scan test failure ie how cactus is my HDD?Ĥ. What is a Surface Scan doing & telling me by failing?Ģ. ![]() =Please run Check Disk to recover the wrong sector - (E-HDD-005)=Īfter running CHKDSK /F /R I still get the above error of = Surface Scan Test did not pass - (E-HDD-004) =Īs I am not a hardware person I would be grateful for advice about:ġ. = Surface Scan Test did not pass - (E-HDD-004) = I then used the Sony VAIO Hardware Diagnostics utility program (HDD Test) to get the attached & below more informative tests results (all other HDD tests were OK). My laptop is a Sony VAIO with a Seagate HDD (2yrs old HDD).Īfter using Seagate Seatools I was not impressed with the simplistic Pass/Fail log & the lack of useful assistance from Seagate Support.
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